The main reason this happens is that the user has uploaded his content to the root of his account and not in the public_html folder. All files that are needed by a browser need to be uploaded to the public_html folder on your cPanel.
There is no other way or folder to make your site to open properly to your visitors hence the need to put your files in the public_html folder.
Login to your cPanel and click on MySQL Databases Enter the name of the database in the...
A hosting account can only be downgraded at the point of renewal. Before downgrading your...
At the moment, we can only assist you with the transfer of all the contents of your hosting...
To change the Cpanel password of any of your accounts, you have to log into your TFhost...
Please note this is not a transfer type supported by TFhost. We will only move content...
