Why do I get an 'Invalid CSR' error message when I try to activate?

 

There are many reasons why a CSR may be invalid.  When you create the CSR make sure:

  • Your domain is hosted. This should not be intranet site. (The domain must point to the hosting account.)
  • The domain is  registered
  • Check the common name field. You may have specified an IP address (e.g. 178.0.1.23) or a server name (e.g. mywebserver) instead of a Fully Qualified Domain Name such as www.mydomain.com or domain name such as mydomain.com. You must specify a Fully Qualified Domain Name or domain name.
  • You do not use any special characters when filling in the information required for CSR generation. Special characters are [! @ # $ % ^ ( ) ~ ? > < & / \ , . " ' _]
  • Click on the drop-down arrow beside Country to choose from the list on the drop down.
  •  Make sure you have included the header and footer of the CSR into the enrollment form. The header and footer will look like:

----BEGIN CERTIFICATE REQUEST-----
encoded data
-----END CERTIFICATE REQUEST------

Make sure that there are 5 dashes on each side of Begin and End certificate request. There should also be no trailing spaces in the CSR.

  • 0 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

How to order an SSL certificate?

  Simply visit https://www.tfhost.ng/ssl.php to choose any of the SSL certificates, click...

If I change my contact details after getting an SSL certificate, how do I update the certificate with my new details?

  You need to generate a new CSR with the new contact details and apply for a reissue of the...

Where can I find instructions on how to install my SSL certificate?

  Comodo certificate users: Click Here for instructions on how to install an SSL...

Will my certificate be canceled if I do not respond to an approved email?

  No,a certificate will not be canceled if you do not answer the approver mail.

I did not setup a valid mailbox for the approval email address during activation. Can you resend it?

  Once you have set up the right email address, send a mail to support@tfhost.ng or...