One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded.

Ensure you have first upgraded the site to a package that suits its needs by doing the following.

  1. Log into Spanel.
  2. Click Account Functions > Upgrade/Downgrade an Account.
  3. Select the domain to which you would like to make changes and click Modify.
  4. Select the package to which you'd like the domain to be upgraded and click Upgrade/Downgrade.

Still having the problem? SPanel doesn't recognize the update immediately. To expedite the process:

  1. Log into Spanel.
  2. Click Account Functions > Limit Bandwidth.
  3. Enter new bandwidth. Give the site 1 MB of additional bandwidth. Click Limit.
  4. Refresh the site in your browser.
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